FAQs


Coffee Roasting and Production Schedule

The cut off for coffee orders is Sunday at 5pm. Our coffee is roasted on Mondays, and production for coffee, teas, and other merchandise is on Tuesdays. Deliveries and shipped orders go out Tuesday through Friday.  So, if you placed your order on Monday or after, your coffee will be delivered the following week. This allows us to ensure you get the freshest coffee possible.

Free Local Delivery

Please visit our Free Local Delivery page to find out delivery dates and delivery range.

Returns

We do not offer returns on products at this time. If you received a damaged or incorrect item, please email us at whatsbrewing@perkolatorcoffee.com.

Subscriptions

If you have signed up for a subscription before Sunday at 5pm, your subscription will start that week. If you signed up after 5pm on Sunday, your subscription will begin the following week.

If you need to make a change to your subscription, like swapping out products, or changing quantities, you first need to create an account on our site.

Then, sign in to your account and click on "Manage Subscription."

To swap products or change grinds on your coffee: Click on "Products in your Subscription," then select "Swap Product."

To adjust quantity of your products : Click on "Edit Quantity" in the upper right hand corner. If you would like to just adjust quantities one time, please select "Manage Upcoming Orders," then select "Edit Quantity."

To pause or resume your subscription: Click on "Manage Upcoming Orders" and then pause or resume the orders. 

To add an item onto your subscription: Make sure you are signed in to your account, and then go to the item you'd like to add to your subscription. It will give you the option to purchase one-time or subscribe. Click "Subscribe" and then "add to your existing subscription."

NOTE: There is a minimum $15 for local delivery, so if you are ordering one-time and the order is under $15, it will give you an error message stating that we cannot delivery that item locally.

If you have any problems at all, please contact us HERE.