Frequently Asked Questions

We accept all major credit cards.

You can do this by logging into your account or filling out our contact form.

You’ll receive a confirmation email from us after placing your order. If you don’t see a confirmation email, be sure to check your spam! If it’s still nowhere to be found, please contact us, and we’ll help you out!

For more information about shipping, we’ve broken everything down here.If you have questions about returns or exchanges, you can learn more here.For questions related to payments and charges, please contact us here.

We’re located at 6032 W. Irving Park Road, Chicago, IL 60634.

Our café is open from 7 am to 3 pm Monday through Friday, and 8 am to 3 pm Saturday and Sunday. We are closed Labor Day, Thanksgiving Day, and Christmas Day through New Years Day.

All you have to do is create an account and join our rewards program. You can earn points while shopping and redeem them when you check out. You can also earn points by following us on social media!
Join Now

Unfortunately, we only accept one promotion or discount code per order.

To redeem or apply your Perk Points to your subscription, log in to your account at the top of this page, click on the rewards button on your screen, and click the “redeem now” button.

A subscription is an auto-refill and delivery order.

Signing up is simple! All you have to do is select your product, choose subscribe and yourdelivery frequency, and start saving!

You can easily make a change to your subscription like swapping out products or skipping, pausing, or canceling an order by clicking on Manage My Subscription.

We’re sorry to see you go! You can cancel your subscription at any time with no fees or costs to you. All you have to do is log into your account under Manage My Subscription.

Log into your account through Manage My Subscription. Then, locate the specific item  you’d like to add to your subscription. When you go to add it to your cart, you will be prompted to select the option to purchase the item as a one-time purchase or to subscribe to it. Click “subscribe” and then, “add to your existing subscription.”

Log into your account through Manage My Subscription. Then, locate the specific item  you’d like to add to your subscription. When you go to add it to your cart, you will be prompted to select the option to purchase the item as a one-time purchase or to subscribe to it. Click “one-time” purchase and then select, “add to your existing subscription.”

We’re not able to accept promotional codes on subscriptions at this time.

Log into your account through Manage My Subscription, locate your account details, and update your shipping information.

Log into your account through Manage My Subscription, locate your account details, click on payment methods, and update your payment type and/or billing information.

Signing up is just as simple as signing up for a regular subscription! You can head to our Gift A Subscription page hereand get started.

We can’t wait to connect with you! Head to our Wholesalepage to learn more about our wholesale benefits and how to get started.

Discounts, marketing materials and training, and equipment are just a few of the many benefits to becoming a wholesale partner. We also offer private labeling. You can learn more about our Wholesale benefits here.

We offer free shipping for orders over $50. 

We offer Free Local Delivery for orders of $15 or more within a 6-mile radius. You can find out if your address qualifies here.Please note that we process orders Monday through Friday at 12 pm. The cut off for Free Local Delivery is Sunday at 5pm. Deliveries and shipped orders go out Tuesday through Friday.

Currently, we do not ship internationally.

We ship via USPS Priority Mail.

All orders are processed Monday through Friday at 12 pm and shipped out Tuesday through Friday. Anything ordered after 12 pm Friday through Sunday will go out the following week. 

Free Local Delivery orders have a cut-off of Sunday at 5pm. These local deliveries are made on Tuesday through Friday following the cut off. If you place an order on Wednesday, your Free Local Delivery will arrive the following week, based on your zip code (see below), and will then repeat regularly based on the frequency you selected if you’re part of our subscription program.

Free Local Delivery delivery days depend on your zip code. Please see the delivery days below to find out when your order will arrive. Please note that sometimes holidays, weather, and a high volume of orders may cause a delay in your order. We’ll let you know if we encounter any delays in shipping your order. Thank you in advance for your flexibility!

Tuesday: 60706, 60656, 60631, 60714, 60068,  60630, 60646, 60712

Wednesday: 60634, 60707

Thursday: 60641

Friday: 60618, 60625, 60639, 60647, 60651, 60131, 60171, 60176, 60305, 60301, 60302, 60640, 60659, 60614, 60622

Our Ready-to-Drink beverages are available for local delivery and pickup only. If you have purchased one of our ready-to-drink juices or coffee jugs, we kindly ask that you place an insulated bag or cooler outside for us to place your delivery in. We cannot accept any responsibility for products that have gone bad if no cooler has been left outside.

If you received a damaged or incorrect item, please contact us We will get it sorted out for you!